Privacy Policy
Effective Date: August 11, 2026
Rowlands Heating and Air ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our HVAC services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when requesting a quote, scheduling a service, or contacting us. This may include:
-
Contact Information: Name, email address, phone number, and physical service address.
-
Service Details: Information regarding your heating, ventilation, and air conditioning systems or service requests.
-
Technical Data: IP address, browser type, and basic usage details collected automatically through website analytics and cookies to help improve site functionality.
-
​
2. How We Use Your Information
We use the information we collect to:
-
Provide, schedule, and perform HVAC installation, maintenance, and repair services.
-
Process quote requests and respond to customer inquiries.
-
Send service confirmations, updates, and administrative notices.
-
Improve our website layout, customer service, and overall operations.
-
​
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
-
Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
-
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
-
​
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Choices & Privacy Rights
Depending on your location, you may have the right to:
-
Request access to the personal information we hold about you.
-
Request corrections or updates to your personal details.
-
Request the deletion of your personal data, subject to legal and business record-keeping requirements.
-
Opt out of non-essential communications or data collection.
-
​
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Rowlands Heating and Air
16 Pinehurst Street
Taylors, SC 29687
Phone: 864-360-2822
Email: rowlandshvac@gmail.com
